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Security overview

How Cust handles your customer data, what certifications we hold, and the controls you have over what gets synced.

Customer data is sensitive, and Cust touches a lot of it: CRM records, email, calendar, support tickets, call transcripts, product usage. Three things determine how that data is handled.

  1. Certifications and audits. Independent auditors verify our controls. See Certifications and audits.
  2. Data handling. You decide what Cust syncs in the first place and what gets ignored. See Data handling.
  3. Data residency. Choose your workspace hosting region and review processing and transfer requirements. See Data residency.

For enterprise procurement, our SOC 2 Type II report and penetration testing results are available on request. Contact support@cust.co to start due diligence.