Apps

Apps are custom tools that run inside Cust, such as an account dashboard, renewal review, or portfolio report. Describe the tool you need, work through a preview with the Assistant, and publish a version when it is ready.

Find an app

• My apps, available to Builders, Admins, and Owners, contains your private apps, drafts, and apps you shared with specific people.
• Workspace contains apps shared with the team.
• Shared with me contains apps shared specifically with you.
• Discover, when available, contains apps provided by Cust.

Builders, Admins, and Owners can choose Add to My apps to adapt someone else's published app. This creates a private copy they can edit. Editing the original app is limited to its owner, even when it is shared with the workspace.

Build and preview

1. Start a new app and describe the audience, data, and actions it should support. Attach a reference file or image if it helps explain the result.
2. Use the builder chat to request changes and inspect the preview.
3. Check the data, filters, links, and controls relevant to your use case. Use Reload preview if needed.
4. Select Publish. Cust builds the app in the background and shows publishing progress on its app page.

Wait for publishing to finish and open the resulting app to verify it. If publishing fails, return to the builder to address the error. A working preview alone does not mean the published version has changed.

Share an app

Publishing creates a runnable version; sharing controls who can use it. You can share an app you own after publishing it. Building and managing apps requires a Builder, Admin, or Owner role.

Open your published app, open the three-dot menu beside Reload, and choose Share….

Choose who can use the app:

• Everyone at [your organization] shares it with the whole workspace.
• Specific people lets you select teammates who already belong to your organization. Select at least one other teammate. This does not invite new people to Cust.
• Only me keeps the app private.

Select Save to apply the audience.

Apps shared with specific people appear in their Shared with me tab. Apps shared with the whole workspace appear in Workspace. When you share with specific people, your app stays in My apps. You retain access whichever audience you choose.

The screenshot above shows where recipients find shared apps. The tab is empty until an app is shared with them.

Sharing lets teammates use the app. It does not give them permission to edit the original app or change its sharing settings.

To change access, reopen Share…, update the audience or selected people, and select Save. Remove a teammate from Specific people to revoke their access, or choose Only me to remove sharing. If you switch away from Specific people, the previous selection is cleared.

Maintain an app

Use Create a copy for a separate variation. Changes in the builder remain draft changes until you publish again. Discard draft changes restores the published version and restarts the builder chat; discarded changes cannot be recovered through that action.

Open Apps