Overview
A map of the Cust platform, one page per surface.
Cust is organized around a small set of surfaces, each with its own page in this section.
Your day
- Home: what to pay attention to today across Updates, Calendar, and My actions.
- Assistant: an AI chat that knows your book of business, available from every page.
- Action Hub: recommended tasks you can execute in a few clicks.
- Tasks: capture your own work in seconds and keep it tied to the right account.
- Inbox: customer email with shared inboxes, AI-assisted replies, and two-way sync.
Your portfolio
- Dashboard: KPIs, sentiment trend, and revenue grouped by health.
- Companies: every account, its health, and the full customer record.
- Goals: the outcomes you have committed to deliver, tracked per account.
- Topics: what your customers are talking about most.
- Projects: multi-step customer initiatives on a Kanban board.
Automation and configuration
- Agents: recurring work that runs on a schedule.
- Tuning: describe how Cust should think and act, in your own words.
- Integrations: connect your CRM, email, calendar, and product data.
- Settings: profile, team, roles, and workspace-wide rules.