# Cust Docs

> Cust is a proactive AI for Customer Success that continuously deep-researches your customer base for hidden risks, next steps, and expansion revenue.

Site: https://docs.cust.co

## Pages

- [For Admins](https://docs.cust.co/getting-started/for-admins): Quickstart to set up your organization.
- [For Users](https://docs.cust.co/getting-started/for-users): Your admin has invited you. Five steps to get fully set up.
- [Introduction](https://docs.cust.co/getting-started): Cust builds AI productivity platform for Customer Success.
- [Action Hub](https://docs.cust.co/platform/action-hub): Action Hub shows you recommended tasks and lets you execute them in a few clicks.
- [Agents](https://docs.cust.co/platform/agents): Schedule recurring work so it runs on its own and the results are waiting when you are back.
- [Assistant](https://docs.cust.co/platform/assistant): An AI chat that knows your book of business, available from every page in Cust.
- [Dashboard](https://docs.cust.co/platform/dashboard): A portfolio overview: KPIs, sentiment trend, and revenue grouped by health.
- [Goals](https://docs.cust.co/platform/goals): Commit to the outcomes your customers care about and track every account's progress toward them.
- [Home](https://docs.cust.co/platform/home): Home proactively surfaces what you should pay attention to today across Updates, Calendar, and My actions.
- [Inbox](https://docs.cust.co/platform/inbox): A full email client for customer conversations, with shared inboxes, AI-assisted replies, and two-way sync with Gmail and Outlook.
- [Overview](https://docs.cust.co/platform): A map of the Cust platform, one page per surface.
- [Integrations](https://docs.cust.co/platform/integrations): Connect your CRM, email, calendar, product usage, and conversation data so Cust can build a complete picture of every customer.
- [Projects](https://docs.cust.co/platform/projects): Track multi-step customer initiatives on a Kanban board. Cust calculates metrics and flags customers stuck in the process.
- [Settings](https://docs.cust.co/platform/settings): Manage your profile, your team, your integrations, and the workspace-wide rules Cust follows.
- [Tasks](https://docs.cust.co/platform/tasks): Capture a piece of work in seconds and keep it tied to the right account.
- [Topics](https://docs.cust.co/platform/topics): Cust groups every customer conversation by topic, so you can see what your customers are talking about most.
- [Certifications and audits](https://docs.cust.co/security/compliance): SOC 2 Type II, GDPR alignment, HIPAA, CASA, and annual penetration testing.
- [Data handling](https://docs.cust.co/security/data-handling): What Cust syncs, what it ignores, and the controls you have over scope.
- [Data residency](https://docs.cust.co/security/data-residency): Choose where your data lives. Cust supports US and EU regions.
- [Overview](https://docs.cust.co/security): How Cust handles your customer data, what certifications we hold, and the controls you have over what gets synced.
- [Customer Intelligence](https://docs.cust.co/platform/companies/customer-intelligence): The AI-built briefing you land on when you open an account, with recent activity, goals, and recommended actions.
- [Overview](https://docs.cust.co/platform/companies): A complete overview of your entire customer portfolio in a single pane.
- [Interactions](https://docs.cust.co/platform/companies/interactions): A single timeline of every conversation with an account, across email, calls, and meetings.
- [Memory](https://docs.cust.co/platform/companies/memory): Everything Cust remembers about an account, from key facts to how the relationship has changed over time.
- [Metrics](https://docs.cust.co/platform/companies/metrics): The numbers that matter for an account, with the trend and how they have moved.
- [People](https://docs.cust.co/platform/companies/people): How Cust classifies the contacts and users on each company.
- [Success Plan](https://docs.cust.co/platform/companies/success-plan): A shared, living checklist of the deliverables that move an account toward its goals.
- [Communication style](https://docs.cust.co/platform/tuning/communication-style): The tone and voice the AI uses when it drafts customer-facing content on your behalf.
- [Email](https://docs.cust.co/platform/tuning/email): Workspace-wide email behavior, from smart reminder cadence to the voice the AI writes in.
- [Guidance](https://docs.cust.co/platform/tuning/guidance): Turn a text-based standard operating procedure into a structured pipeline with per-customer next-step recommendations.
- [AI Health Scoring](https://docs.cust.co/platform/tuning/health-scoring): Score account health by describing what healthy, at risk, and growth opportunity look like in your own words.
- [Overview](https://docs.cust.co/platform/tuning): Tell Cust how to think and act in your own words instead of configuring rule engines.
- [Knowledge base](https://docs.cust.co/platform/tuning/knowledge-base): Product documentation Cust references when answering customer questions and writing replies.
- [Signals](https://docs.cust.co/platform/tuning/signals): Create signals to refresh recommendations when something important happens with a customer.
- [Skills](https://docs.cust.co/platform/tuning/skills): Turn your expertise, procedures, and best practices into reusable capabilities the assistant can run on demand.
- [Workflows](https://docs.cust.co/platform/tuning/workflows): Deterministic trigger-condition-action playbooks for the cases you want fully under control.