# Cust Docs

> Cust is a proactive AI for Customer Success that continuously deep-researches your customer base for hidden risks, next steps, and expansion revenue.

Site: https://docs.cust.co

## Pages

- [For Admins](https://docs.cust.co/getting-started/for-admins): Quickstart to set up your organization.
- [For Users](https://docs.cust.co/getting-started/for-users): Your admin has invited you. Five steps to get fully set up.
- [Introduction](https://docs.cust.co/getting-started): Cust builds AI productivity platform for Customer Success.
- [Action Hub](https://docs.cust.co/platform/action-hub): Action Hub shows you recommended tasks and lets you execute them in a few clicks.
- [Agents](https://docs.cust.co/platform/agents): Schedule recurring work so it runs on its own and the results are waiting when you are back.
- [Companies](https://docs.cust.co/platform/companies): A complete overview of your entire customer portfolio in a single pane.
- [Dashboard](https://docs.cust.co/platform/dashboard): A portfolio overview: KPIs, sentiment trend, and revenue grouped by health.
- [Home](https://docs.cust.co/platform/home): Home proactively surfaces what you should pay attention to today across Updates, Calendar, and My actions.
- [Inbox](https://docs.cust.co/platform/inbox): Inbox shows customer email threads with AI-assisted replies, so you can triage and respond faster.
- [Projects](https://docs.cust.co/platform/projects): Track multi-step customer initiatives on a Kanban board. Cust calculates metrics and flags customers stuck in the process.
- [Settings](https://docs.cust.co/platform/settings): Manage your profile, your team, your integrations, and the workspace-wide rules Cust follows.
- [Topics](https://docs.cust.co/platform/topics): Cust groups every customer conversation by topic, so you can see what your customers are talking about most.
- [Certifications and audits](https://docs.cust.co/security/compliance): SOC 2 Type II, GDPR alignment, HIPAA, CASA, and annual penetration testing.
- [Data handling](https://docs.cust.co/security/data-handling): What Cust syncs, what it ignores, and the controls you have over scope.
- [Data residency](https://docs.cust.co/security/data-residency): Choose where your data lives. Cust supports US and EU regions.
- [Overview](https://docs.cust.co/security): How Cust handles your customer data, what certifications we hold, and the controls you have over what gets synced.
- [Communication style](https://docs.cust.co/platform/tuning/communication-style): The tone and voice the AI uses when it drafts customer-facing content on your behalf.
- [Guidance](https://docs.cust.co/platform/tuning/guidance): Turn a text-based standard operating procedure into a structured pipeline with per-customer next-step recommendations.
- [AI Health Scoring](https://docs.cust.co/platform/tuning/health-scoring): Score account health by describing what healthy, at risk, and growth opportunity look like in your own words.
- [Overview](https://docs.cust.co/platform/tuning): Tell Cust how to think and act in your own words instead of configuring rule engines.
- [Knowledge base](https://docs.cust.co/platform/tuning/knowledge-base): Product documentation Cust references when answering customer questions and writing replies.
- [Signals](https://docs.cust.co/platform/tuning/signals): Create signals to refresh recommendations when something important happens with a customer.
- [Skills](https://docs.cust.co/platform/tuning/skills): Reusable AI prompts your whole team can invoke with a slash command.
- [Workflows](https://docs.cust.co/platform/tuning/workflows): Deterministic trigger-condition-action playbooks for the cases you want fully under control.